মূলত পরিষ্কার, তাপমাত্রা ২১.১ °C
 
১১ ডিসেম্বর ২০১৬, ২৭ অগ্রহায়ণ ১৪২৩, রবিবার, ঢাকা, বাংলাদেশ
শীর্ষ সংবাদ

ল্যাঙ্গুয়েজ কর্নার

প্রকাশিত : ৩০ জুন ২০১৫
  • খন্দকার জিয়া হাসান

একটি দূতাবাসের ইংরেজি শিক্ষক

TESL Certified English Trainer (UK)

www.ziahasan.com

পর্ব ১৩২

Talking on the phone

টেলিফোনের কথোপকথন নিয়ে আজকের লেসন। আশাকরি পাঠকদের কাজে আসবে লেসনটি।

Making contact (ïiæ‡Z)

Hello / Good morning / Good afternoon/ Good evening!

This is Ryan Zia speaking

Could I speak to Raafin, please?

I′d like to speak to Rida. Is she there?

I′m trying to contact ..........

Introducing yourself in a work environment (wb‡Ri cwiPq ‡`qv)

Good morning, Pizza Hut! How can I help you?

Hello, the Grand Royal Hotel; Sarah Brown speaking. What can I do for you?

Hello, this is Fahima from A to Z Model School.

Hello, my nameÕs Ryan . IÕm calling from ZiaÕs Language Center.

Asking for the callerÕs name (A‡b¨i cwiPq Rvb‡Z PvIqv)

WhoÕs calling, please?

Can I have your name, please?

Saying who you want (Kv‡K Pvb)

Can I have the accounts department? IÕd like to speak to … .

Could I speak to Linda, please?

Is Anwar there, please?

IÕm calling about the post you have advertised for Responding (DËi)

IÕll put you through. Hold the line, please.

IÕm sorry he/ she is not available.

IÕm afraid he/ sheÕs busy at the moment.

IÕm afraid he/ sheÕs away/ not in at the moment/ in a meeting.

Reason for calling (‡dvb Kivi Kvib)

IÕm ringing to know whether the program is on.

IÕd like to have some information about…

I need to know about…

Leaving and taking a message (‡g‡mR ivLv)

Can I leave a message? Can I take a message?

Would you like to leave a message?

Please tell him/ her … .

Could you ask him/ her to call me? Could you tell him/ her I called?

Asking for repetition (K_v eyS‡Z bv cvi‡j)

IÕm sorry, but I didnÕt catch your name/ your number. Sorry, I didnÕt hear that.

Could you repeat it, please?

Could you say it again? IÕm afraid I didnÕt understand.

Could you spell that, please?

Could you speak up?

Quote on phone: ÒI don′t like phones. You can′t be sure people are paying attention to you when you′re talking to them.Ó ~ Tawni O′Dell

প্রিয় পাঠক, ভালো থাকুন, ভালো রাখুন সবাইকে।

প্রকাশিত : ৩০ জুন ২০১৫

৩০/০৬/২০১৫ তারিখের খবরের জন্য এখানে ক্লিক করুন


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