- খন্দকার জিয়া হাসান
একটি দূতাবাসের ইংরেজি শিক্ষক
TESL Certified English Trainer (UK)
Talking on the phone
টেলিফোনের কথোপকথন নিয়ে আজকের লেসন। আশাকরি পাঠকদের কাজে আসবে লেসনটি।
Making contact (ïiæ‡Z)
Hello / Good morning / Good afternoon/ Good evening!
This is Ryan Zia speaking
Could I speak to Raafin, please?
I′d like to speak to Rida. Is she there?
I′m trying to contact ..........
Introducing yourself in a work environment (wb‡Ri cwiPq ‡`qv)
Good morning, Pizza Hut! How can I help you?
Hello, the Grand Royal Hotel; Sarah Brown speaking. What can I do for you?
Hello, this is Fahima from A to Z Model School.
Hello, my nameÕs Ryan . IÕm calling from ZiaÕs Language Center.
Asking for the callerÕs name (A‡b¨i cwiPq Rvb‡Z PvIqv)
WhoÕs calling, please?
Can I have your name, please?
Saying who you want (Kv‡K Pvb)
Can I have the accounts department? IÕd like to speak to … .
Could I speak to Linda, please?
Is Anwar there, please?
IÕm calling about the post you have advertised for Responding (DËi)
IÕll put you through. Hold the line, please.
IÕm sorry he/ she is not available.
IÕm afraid he/ sheÕs busy at the moment.
IÕm afraid he/ sheÕs away/ not in at the moment/ in a meeting.
Reason for calling (‡dvb Kivi Kvib)
IÕm ringing to know whether the program is on.
IÕd like to have some information about…
I need to know about…
Leaving and taking a message (‡g‡mR ivLv)
Can I leave a message? Can I take a message?
Would you like to leave a message?
Please tell him/ her … .
Could you ask him/ her to call me? Could you tell him/ her I called?
Asking for repetition (K_v eyS‡Z bv cvi‡j)
IÕm sorry, but I didnÕt catch your name/ your number. Sorry, I didnÕt hear that.
Could you repeat it, please?
Could you say it again? IÕm afraid I didnÕt understand.
Could you spell that, please?
Could you speak up?
Quote on phone: ÒI don′t like phones. You can′t be sure people are paying attention to you when you′re talking to them.Ó ~ Tawni O′Dell
প্রিয় পাঠক, ভালো থাকুন, ভালো রাখুন সবাইকে।